The Case for Telecommuting

Generally speaking, the business world is moving toward offering workers greater flexibility and embracing remote work. There are a number of reasons why.

The ban on allowing Yahoo employees to work from home has garnered a lot of attention, most of it negative. For many individuals who have had the experience of working from home, and for many businesses that have made more flexible options available to workers, the move looks like a big step back. When a large-scale tech company in an industry that values being on the cutting edge moves in the opposite direction of progress, people will definitely have loud opinions on the subject.

Marissa Mayer isn’t the only person who associates working from home with lower productivity, but for many it’s a snap judgement based on bias rather than evidence.

Telecommuting has a wide variety of benefits that make it a good tool for attracting talent, keeping workers happy, and, often, getting better work out of people. Here’s why:

1. It shows you trust the people working for you.

When you send the signal in a workplace environment that you don’t feel the people working for you can be trusted to do their jobs without supervision and micromanagement, you’re insulting them. In many cases, people will behave the way they’re expected to. If a business doesn’t show respect and trust to its workers, there’s a good chance they’ll care less about the work they do.

2. It’s good for the environment.

This pretty well speaks for itself. The less people driving long distances or sitting in traffic every day, the better for all of us.

3. Time saved increases productivity.

Someone who saves, say, half an hour each day or more by skipping the commute is able to choose a more productive way to spend that time. Whether that means getting started on work earlier, or doing some exercise (which will help improve energy levels), the result is likely to be an improvement for both the business and the individual.

4. It’s just as easy to procrastinate in an office as it is at home.

The distractions may differ, but they’re still there. Whether it’s chatting with co-workers, attending to the needs of family, or browsing the web, there will always be something to distract from a full 8-hour day of work. The fact is, where you’re located has little to do with how likely you are to procrastinate.

5. Spending more hours “working” in an office isn’t necessarily more productive.

There’s clear evidence that longer workweeks don’t mean more work gets done – they just leave people more tired. If part of the concern about allowing people to work from home is that they’ll spend less time doing work, who cares? If an individual’s productivity drops, talk to that individual to figure out the cause. It’s lazy to blame it on a system that works well for many.

6. You can choose the best talent.

If you’re open to hiring people regardless of where they live, you can pick the best of the best. If you’re only open to working with people within driving distance of your offices, or willing to move for the position, you lose out on a lot of good potential candidates.

7. It’s easier to take less sick and vacation days.

It’s a lot easier to get a little work in when you’re not feeling well, in between naps and bowls of soup, if you’re able to sit a computer on your lap in bed. It’s also easier to make trips to spend needed time with out-of-town friends and family without leaving all of your work behind. The lines between work time and personal time blur a bit when you have more choice in which is which. For some, that wouldn’t be seen as a benefit, but it makes it easier to work during the times you know you’re most productive, and take off the times you’re not, which equals greater efficiency overall.

8. The technology’s available to make communication as easy as it needs to be.

Skype is free. Google + Hangouts are free. It’s easy to check email and take phone calls anywhere you need to. A lack of communication is no longer the excuse it once was, there are businesses that are 100% virtual with no problem.

9. When you treat people like responsible adults, they tend to act like it.

If you give people reasons to care about their job, they’ll be inclined to do it well. Somebody who works best from home and appreciates the added benefits it affords has a good incentive to do good work in order to keep up the lifestyle they enjoy. Someone who’s unhappy in their job, or stressed out by a lack of work-life balance, isn’t likely to put in the same level of effort.

Working from home isn’t for everybody, but allowing it as an option for those it does work well for can benefit all involved.

12 thoughts on “The Case for Telecommuting

  1. I did not know that about Yahoo. Love the post. I absolutely work best from home!!

  2. Great post. You have brought out some very interesting points.
    Young Work At Home M recently posted…5 Tips On Gaining More Twitter FollowersMy Profile

  3. Really great points here Kristen. I especially agree wifh #5 and #9.

    Amy

  4. Plus, a good manager recognizes that different people have different working styles. Some people need that office interaction to really get the juices flowing. For others that office whirl is just a tiring distraction. (The technical terms are "extrovert" and "introvert," and each brings its own strengths to the team.) Let those introverts get off by themselves where they can get some work done!
    Sharon Kay recently posted…More Than Words – How Tech Writers Help Product DevelopmentMy Profile

    • Agreed. I think there's something to be said for allowing the option, rather than forcing things one way or the other.

      I think most people who choose freelancing already know this is an option that works for them, or have branched out into co-working spaces.

  5. Amen. I especially like #5. When I started working from home, I realized how many useless meetings you're subjected to on a regular basis. Many issues can be resolved with a quick phone call or email.

    • Definitely, I think there's less of a tendency to dawdle and more incentive to get right to the point so everyone can get back to getting their work done.

  6. Kristen,

    Love the post. You're absolutely right on all counts. Working from is definitely the wave of the future. Or the present. I get so much more done when I don't feel like I've got someone breathing down my neck.

    Definitely voting for your post on the link party.
    Robert Jennings recently posted…Why You Can’t Make a Living Doing What You’re DoingMy Profile

  7. Sorry for the sloppy commentluv formatting, I'll try to figure it out. I'm much better at the writing side of blogging than the tech stuff!