Category Archives: Content Marketing

What Popular Podcasts Can Teach Us About Content Marketing

A little over a year ago when I purchased Carbonite, a program that creates an automatic, online backup of your computer, I made sure to use the Nerdist promo code. Not only did it earn me some kind of discount (I don’t remember the particulars), but I knew it was a way for a free podcast I like to get a little extra monetary support.

People appreciate free content. That’s not exactly a controversial statement. In fact, many have determined that members of my generation, and especially those a few years younger than me, don’t appreciate the value of content and just won’t pay for it. Period.

I don’t think that’s true. I know I’m not the only who’s made a point of thinking of a piece of free content I like when making an associated purchase. Popular podcasts like the Nerdist, WTF with Marc Maron, and Doug Loves Movies all thrive in part due to sponsors, and their listeners’ willingness to support those sponsors – with a nod to the podcast’s help in sending them there.

Notably, the comedians at the center of each of the podcasts mentioned have also seen their careers blow up due to the popularity of their free podcasts.

What still sounds counter-intuitive to some now feels like old news to many: providing something people value for free can be a good way to make money.

That’s pretty much the definition of content marketing, and there are a number of wildly popular podcasts out there that do a good job of demonstrating just how well content marketing can work.

I wrote this post not as a way to encourage businesses to make podcasts as a form of content marketing, although that may be a good move for your business, but rather to point out these two notable lessons that businesses can learn from popular podcasts:

1) People appreciate free content and, by extension, the businesses and brands that help make it free.

If you’re in the camp that thinks young people won’t pay for content they like – just look at the Veronica Mars kickstarter campaign. I’m betting the popular show about high schoolers didn’t raise all that dough exclusively from people in their 30’s and up. I don’t think people have lost their understanding that it takes money to produce the content they like. I think instead, they’ve become pickier about what content they feel is worth paying for and have different ideas of what paying for content looks like.

Many people, myself amongst them, have “cut the cord” when it comes to cable, and trust the internet to bring us all the tv that we think is worth our time. Most cord cutters are tolerant, perhaps more so than our cable-subscribing brethren, of the commercials that play during shows made available online. We recognize that this is the cost of free content – a few minutes of ads per episode. On the other hand, the cost of a monthly cable subscription, which would buy us more shows and channels than we care to watch, seems wasteful.

What does this have to do with your business and content marketing?

It speaks to the psychology behind how people view the things they liked. Not too many people will go out of their way to buy something just because they see it in association with content they find valuable — but if it’s something they already need (or might need sometime down the line), that product gains a serious edge against competitors. By associating your business with a brand they already like, or becoming that brand via quality content that you develop, you become the Carbonite that someone is happy to choose because it not only gains them a good product, but helps fuel the content they value.

2) Good, free content is a powerful tool to build up your reputation.

As previously mentioned, most of the comics behind popular podcasts have credited the podcast with career resurgences – from more people at their live shows to tv hosting gigs to sitcom and movie offers – much of which likely would have never happened without investing time in offering something entertaining for free. The podcasts made them more recognizable and built up a fan base that has ensured them revenue from a number of other means, besides the podcast sponsorships themselves.

By the same token, Copyblogger‘s extremely successful business model was to become the leading authority on creating valuable content…as a way to sell software.  The connection between point A and point B isn’t a simple, direct line, and building a reputation like the one they have takes a lot of time and a large investment in good writers. Nonetheless, they’ve built a fabulously successful business off a foundation of content that people love.

The moral of these various stories is: don’t be stingy! It can be hard to wrap your head around profiting off of giving something valuable away for free, but there are plenty of models out there that show, if done well, it works.

7 Reasons Business Blogging is Worth It

business blogging

Updated August 2019

You can’t afford to hop on every trend you hear about. You have a limited budget for promoting your business, and only so many hours in the day. But for years you’ve been hearing the same tactic suggested continually: business blogging.

Maybe 5 years ago you could shrug and assume it was more buzzword than essential tactic, but it’s harder to write off business blogging now. The trend has not only had real staying power, it’s grown in popularity. And the businesses doing it well get results.

The Case for Business Blogging

To be fair, blogging isn’t something a company should dabble in. If you’re going to start a business blog, you have to do it right. And that means making a real investment in time, money, and effort. 

But even acknowledging that there’s a cost, business blogging is absolutely worth it. Here are 7 compelling reasons why. 

1. Business blogging is essential for search engine optimization (SEO).

SEO is the collection of techniques you can use to improve your rankings in the search engines. While Google is tight-lipped about how their algorithms determine which websites deserve top rankings, they’ve been straightforward about some of the ranking factors they value. Two of the top ones: links and content. 

Business blogging is good for building both. Maintaining a blog means publishing new content regularly, that:

  • Keeps your website fresh, which signals to Google that it’s current
  • Gives you lots of opportunities to target keywords your audience is searching for—each new post can focus on a new keyword you could potentially rank for
  • Gives other websites more reasons to link back to you. A useful blog post is more likely to earn a link than a home or product page. 

HubSpot data showed businesses with blogs earned 97% more links, and had 434% more indexed pages. 

Any good SEO expert you talk to will advise starting a blog as one of the first steps in improving your website’s rankings. And once it starts paying off and your webpages creep up on the SERPs (search engine results page) for relevant terms, it gives your website a big boost in visibility. 

2. Business blog posts drive traffic. 

Your website can’t do its job if people can’t find it. Traffic is one of the most important metrics to determine if your marketing is working and your audience knows how to find you. 

Business blogging gives people more pages to consider clicking on. Blog promotion, along with improved SEO, gives people more opportunities to find your website. The natural result of that is higher traffic. That HubSpot data also showed business blogging leads to 55% more visitors.

3. A blog is the cornerstone of a good content marketing strategy.

The best reason to start a business blog is because you’ve committed to doing content marketing. Blogs work best when they’re one part of an overall strategy to provide value to your audience, and gain more attention and followers in the process. 

While content marketing can include any number of other tactics—video, podcasts, and email, just to name a few—a blog is the best starting point to get your content marketing efforts off the ground. And it’s a good foundation to build your other efforts from—blog posts can be repurposed into other content formats, and used to promote gated content like ebooks.

4. Business blogging gives you a way to connect with your audience.

This is what content marketing is all about. People are more likely to buy from a brand they feel a connection with. Blogging gives you the opportunity to show helpfulness to your audience and build trust in the process. 

People who have read your blog posts will associate you with the topics you cover. That puts you top of mind when they’re thinking about your industry and, by extension, the type of products you offer. That’s good for your brand reputation, and can help you earn customer loyalty. 

5.  A business blog is a showcase for your expertise. 

You know more about what you do and the industry you’re in than most people. A blog allows you to demonstrate that. By sharing what you know, you show people you’re qualified. Customers know they’ll be in better hands buying from someone that knows the industry and understands their problems. Your blog is where you prove to them you do.

That’s not just important for companies that sell services, it matters if you sell products as well. A company that sells accounting software should understand the ins and outs of accounting laws and processes, or how could they create a product that genuinely provides the features its customers need?

6.  Business blogging gives your other online marketing a boost. 

If you do social media marketing, you need something to put in your social updates. Blog posts give you regular content to share with your followers. If you do email marketing, you need something in your emails to keep subscribers engaged. Blog posts provide regular value and give them more reason to click to your site.

And it works both ways. Someone who likes a blog post on your website is more likely to follow you on social media or sign up for your email list to see more of your content. Business blogging is an important component in a holistic online marketing strategy. Do it well, and it can help make your other tactics stronger. 

7. Business blogging keeps you learning.

You’re an expert in your industry. Everyone on your team is. But that doesn’t mean you don’t have more to learn. A business blog requires continually researching what’s going on in your industry. You need to stay on top of trends so you know how to cover and respond to them on your blog.

That not only makes for a better blog, it’s also good for your business. When consistent research becomes a part of the job, it means you become better and smarter at it every day. 

Start Your Business Blog

If you’re sold on the benefits of a business blog, then get started. To do it right, here are a few important tips:

Blogging is a lot of work, so you want to get as much out of the time you put in as possible. That means thinking strategically. Do your research to make sure the topics you cover make sense for your audience and your SEO goals. Figure out how to connect your blogging efforts with your other online marketing campaigns. Create a plan and stick with it. 

  • Set realistic goals. 

A common early mistake in business blogging is to get too ambitious. If you decide to publish multiple blog posts a day with a small team that’s already overworked, you’ll be on the path to content writing burnout. Make sure your strategy leaves room for the time and work involved in doing this well. Blogging isn’t something to be rushed. 

  • Aim for consistency.

Blogs set an expectation of regularity. If a blog publishes two posts in a week, then nothing for a couple of months, that’s confusing for your audience. Visitors may assume the blog is defunct and not bother checking back or signing up, even if they like your stuff. And you’ll have a harder time seeing any real results. 

Figure out a consistent schedule you can keep up with. It’s better to aim for weekly posts and hit that goal every time, then plan for daily posts and fail to keep up.

  • Have a promotion plan. 

Creating outstanding blog posts is important to success, but even the best blog post won’t be worth anything if no one reads it. The internet has billions of websites, and your industry likely has hundreds. You’re competing against all of them for the attention of your audience. Publishing a post on your blog isn’t good enough on its own.

Create a plan for promoting your blog posts so people can find them. That could include social media, PPC (pay-per-click) ads, email marketing, or guest posting around the web. Whatever tactics you try, make sure you do something so your hard work pays off.  

  • Outsource as needed. 

If it’s not clear yet at this point, business blogging is hard. Worth it, but hard. Part of doing it well is recognizing how much work it requires, so you can set realistic expectations and create a plan your team can manage. 

In many cases though, to start really seeing the results you want, you’ll need to go beyond the team you already have. Finding a good freelance blog writer that understands content marketing will take some of the work off your shoulders, help you keep up with the ongoing demands of blog publishing, and increase the odds of meeting your goals. 

Any company that hasn’t yet gotten on board with business blogging is falling behind. Every day you wait, the harder it will be to compete against businesses that got there first and built their foundation. That doesn’t mean there’s no point in trying, it means the day to get started is here. 

In Praise of Humility in Business

This might sound like a strange case for a marketer to make, humility is not a trait commonly associate with Humility in Businessmarketing. Nonetheless, I think there’s something to be said for knowing your weaknesses and not being ashamed to admit them.

Groupon’s former CEO Andrew Mason made headlines by using his departure from the company as an opportunity to admit his mistakes. While Groupon’s got its share of critics, the response to Mason’s letter was primarily positive.

In the same way, a business who’s quick to admit a mistake (and assure customers you’re working on it), and be upfront about a product’s limitations, is as likely to earn points with customers as it is to disappoint them. An attempt to hide or justify flaws could easily backfire and make you looks far worse than going the honest route from the get go.

Just look at how offended people get when companies try to hide negative social media feedback.

What does practicing humility in business mean in practice?

  • Don’t oversell. Make sure your marketing makes clear what your goods or services can do, and doesn’t make it sound like they do more.  This will only lead to unhappy customers and the weakening of your brand.
  • Don’t be afraid of apologies. If your product has a glitch, you let something stupid slip through in your marketing, or a customer complains of a negative customer service experience — be willing to own up and do what it takes to make it right.
  • Be willing to turn down business if it’s not the right fit. Leads and sales are exciting and we all want as many of them as possible, right? Only if the transaction is good for everybody.  If someone comes to you describing needs that won’t actually be met by what you have to offer, don’t force it. Recommend them to someone who can help them (if you know somebody), and let them know you’d be happy to help them if they find they need your services down the line.
  • Don’t make your marketing all about you. Make your primary goal providing something valuable to your audience, and they’ll know to come to you and trust you when they need what you have to offer.

Many of these points boil down to: just be honest. If you know what you’re good at and how what you offer provides value, there’s never any need to mislead people in order to do good business.

Google + and the “End of Search”

Who likes hyperbole! Well, people who like provocative headlines, for one. Wired has a current article on “The End of Web, Search, and Computer as We Know It.” The gist of the article is that the way we interact with the internet is changing, moving away from static pages and individual searches, and more towards streams of steady information. The author calls this the “lifestream.”

“This lifestream — a heterogeneous, content-searchable, real-time messaging stream — arrived in the form of blog posts and RSS feeds, Twitter and other chatstreams, and Facebook walls and timelines…All the information on the internet will soon be a time-based structure”

You may or may not find the article’s argument convincing, but it does seem to tie in to an issue I’ve been hearing and thinking about quite a bit about recently – the recent rise of Google +.

When Google + first surfaced, it seemed primarily designed to compete with Facebook. It aroused plenty of curiosity and a good number of people gave it a try, but when it came down to it, it couldn’t compete with the main thing Facebook had going for it as a social media platform: people. Everyone was already there, and failed to feel a mass compulsion to switch it out for something new.

Now Google + is embracing a new identity. By linking Google + usage with your authority in terms of how Google determines ranking, Google + is quickly becoming a content distribution platform, with a strong influence on SEO. Or, another way of seeing it, via Copyblogger:

“Google+ is less social media platform and more backplane social layer that transformed all Google products into features of Google+.”

In other words, Google is aiming to leverage Google + into the frame through which all our internet activity is experienced. Potentially moving people away from the traditional search experience, and into a more customized version of the web – perhaps in a way that resembles the “lifestreams” described above.

Who knows if internet usage will move in this direction as predicted, but it’s inevitable that time, the evolution of technology, and people’s ideas of how technology can be used mean our relationship to the internet is bound to change. It’s important that businesses and marketers keep an eye on those changes as they occur and adapt marketing efforts to accommodate consumer behavior.

Content Marketing in 2013

That content marketing is a growing force is no surprise to anyone who follows trends in marketing. Blog posts and articles citing the benefits quality content has on branding, SEO and customer loyalty abound.

Nonetheless, it’s nice to be able to match some numbers to all the talk. Business Bolts performed a survey of 265 individuals, a mix of small business owners and marketing professionals, in order to gain a sense of how businesses are approaching content marketing in 2013.

You can find the full report on their findings here.

Most of the results aren’t especially surprising, but serve to back up arguments copywriters, marketers and SEO professionals have been making for some time:
content marketing trends

  • Content marketing is good for SEO

77% of respondents said content marketing helped increase web traffic, and 71% said it helped them achieve higher rankings

  • Content marketing is good for ROI

Although there are challenges in many cases to tracking the relationship between content marketing and sales, 59% said they believed that content marketing helped them up their sales numbers.

  • Content marketing strengthens brand awareness

70% reported this benefit, another that’s hard to track, but crucial for small business success.

The good news for freelance writers and content developers: many respondents expressed a desire to find good content producers.

The bad news: few have made content production a high budget item. Most (61%) reported still doing the majority of their content development in house, but of those that worked with freelancers the amount they’re paying is piddling. 14% spend less than $15 for 1,000 words, and 17% spend between $16 and $25.

It’s clear that businesses have a growing awareness of the benefit good content provides. Hopefully, their willingness to value those helping them reap that benefit will increase in time as well.