March 16, 2015

7 Questions to Guide Your Business Blogging Strategy

Last updated February 2019

Anyone that spends much time online knows a simple truth: the internet is vast and awash in content. One estimate puts the total number of blogs online at over 500 million. For businesses doing content marketing, that means the competition is fierce.

To be clear, that doesn’t mean that business blogging isn’t well worth it. Business blogging has been found to produce 55% more traffic, 97% more inbound links, and 67% more leads. But those results aren’t guaranteed. You can’t just put up a blog post and hope for the best. The more content that gets published on the web, the more important it is to take a strategic approach to the content you put out there.

If your business has a blog, there’s no getting around it. You need a business blogging strategy.

The Difference a Business Blogging Strategy Makes

Every year the Content Marketing Institute publishes new research about the state of content marketing, and while every year the research reveals some new trends and priorities, one insight stays consistent: the importance of having a documented strategy

That’s true for content marketing in general, and just as true for business blogging in particular.

If you started a blog because you kept hearing businesses were supposed to have a blog, then you may have overlooked this crucial step in the rush to check a box on your business to-do list. But if you didn’t take time to figure out what you want your blog posts to accomplish, and how to match your efforts to those goals, then you probably aren’t seeing the results you felt you were promised.

A business blogging strategy accomplishes a number of important things:

It helps you maintain blogging consistency. One of the goals of a blog is that it gives your visitors something to come back for, and consistency is important for that. If you publish three blog posts in a week and then nothing for several months, people won’t know what to expect and are less likely to check back. A business blogging strategy will help you plan out your scheduling and keep up with it over time.

You can better tie your blogging efforts to SEO (search engine optimization) results. For many businesses, SEO is the main goal of starting a business blog. But getting onto page one in Google for popular search terms is extremely competitive—it doesn’t happen by chance and luck. To increase your visibility in search, you need a strong blogging strategy.

You can connect your business blogging to your other marketing efforts. A blog can be a powerful tool on its own, but it’s worth even more to your business if your blogging supports your efforts to build an email list, grow your social following and get better ROI for your paid search and social ads. That only happens if you’re strategic in how you approach your blogging.
You’ll more thoughtfully provide what your audience wants. You know your industry, which makes it tempting to think you know what topics to cover in your blog. But you’re not writing content for yourself, it’s for your audience. Creating a blog strategy will help you think carefully about who your audience is and what they care about, so you can center them in your blogging.

How to Create Your Business Blogging Strategy

To create a strong blogging strategy for your business, carefully consider and answer these seven main questions.

1. What are my business blogging goals?

A blog can be a valuable tool in bringing in new leads and customers, but most of your blog visitors won’t go straight from reading one blog post to making a purchase. So while increased sales can be an ultimate goal for your blog, when it comes to creating your business blogging strategy, consider more intermediary goals you can set that help contribute to eventual sales, such as:

Higher search rankings
Backlinks
Traffic
Email subscribers
Comments
Social shares

A blog has to help you gain more visibility and traffic before it can lead to sales. And signs of engagement, such as comments and social shares, are signals that visitors are starting to build a relationship with your brand—often a step on the path to becoming a customer.

Take time at this step to figure out what you really want your blog to accomplish. Do you want potential customers to have an easier time finding you? Do you want to build more of a relationship with the visitors that already come to your website? Having multiple goals is fine, but figure out what your priorities are. That will help you shape your strategy to better accomplish the main results you want to see.

2. Who am I writing for?

Hint: it’s not you. You can absolutely create a blog that’s all about the things you’re most interested in – but it shouldn’t be on your business website. Your business blog has to be about what your audience cares about.

If you haven’t already created a buyer persona for your marketing strategies, then create one now for your blog. It will help you clarify who your target audience is, and then better understand what their problems are, what questions they have, and the types of things they normally like to read and do online and in the world at large.

You want your blogging strategy to reflect your business goals, but for it to do that, you’ll need to take a step back and make sure you don’t make your blog all about your business. What you blog about and how you write needs to center your audience first and foremost.

3. What does my audience care about?

You really want to get inside their heads here (as much as you can without being creepy, anyway). If you’re a local business in a city full of people with local pride, that should come through in your business blog. If your audience is moms who care about the environment and worry about the ecological effects of every product they buy, your blog should share that concern (and provide information that helps them make informed choices).

Do your research.

Pull up websites you know your customers like and look at what posts and articles are the most popular.
Read the comments that people in your audience write on those sites.
Spend time in forums.
Have conversations with your customers and prospects directly.

Keep a running list where you collect everything you learn so you can make sure you’re blogging about the things they care about.

4. What keywords do I want to rank for?

If SEO was anywhere on your list of goals, then keyword research should be a key part of your business blogging strategy. Keyword research helps you figure out what topics your audience cares about, and the language they most frequently use when searching for information on those topics.

The keywords you uncover in your research will help you shape your strategy around the concepts your audience is interested in, and will help you create a plan for gaining the search rankings that are the most valuable for your business.

When identifying keywords for your blogging strategy, give as much priority to long-tail keywords as you do broader, more popular keywords. A good SEO strategy is built as much on answering more detailed and specific questions as it is on providing pages that address the main general topics in your industry. For example, a company that sells time tracking software may want to consider terms like “how to have more productive meetings” as well as terms like “time tracking software.”

5. What are my competitors doing?

You have two categories of competitors: your business competitors and your blog competitors. There may be overlap, but you want to especially pay attention to the latter in this category. When you do searches for the target keywords you’ve identified, make note of who shows up the most often.

You have a lot to learn from the businesses winning the top spots in your industry in search. Analyze their blogs. Which blog posts are the most popular? How long is the typical post? How do they format each blog post? And what can you learn about how they distribute and promote their posts?

SEO tools offer features to help with competitor research. You can get a list of the keywords your top competitors are ranking for, learn which keywords send the most traffic to their website, and see what backlinks they have. All of that information can help you build out a stronger blogging strategy based on what you know works.

6. What’s my (realistic) blogging schedule?

The fact is, research shows that more frequent blogging tends to get better results. Businesses that manage to publish 16 or more blog posts a month got 3.5 times more traffic than those who publish 0-4.

Image via HubSpot

For many businesses, that’s inconvenient knowledge, especially as research also shows that the time it takes to create a high-quality blog post grows every year.

Image via Orbit Media

While publishing fresh content frequently can often add up to better business blogging results, that’s only true if the content is good and you keep up with it. A lot of businesses don’t have the bandwidth for daily blogging, and if you try to push out a high-quality longform blog post every day, you’ll get burned out pretty quickly.

The ideal isn’t to produce as much content as you possibly can, it’s to produce as much good, worthwhile content as you reasonably can. Setting your sights too high in terms of quantity will mean an abandoned blog or junk content no one wants read.

Carefully consider how much time you really have, how much time your employees really have, and how much you can afford to spend on a good freelance blogger. Then create a blogging schedule that you can realistically manage.

7. How am I going to promote my blog posts?

Don’t overlook this step. It’s one of the big things that sets successful blogs apart from those that fail. People have a lot of content to choose from out there. How are they going to find yours if you don’t create a plan to get it in front of them?

Content promotion can take a number of different forms. Some common strategies include:

Sharing all of your blog posts on social media.
Using paid advertising to drive traffic to your blog posts.
Promoting your blog posts to your email list.
Writing guest posts that link back to your blog posts.
Highlighting industry influencers in your blog posts, so they’ll help with the sharing.

Whatever tactics you decide to go with, make sure your business blogging strategy includes room for promotion, both in terms of time and budget.

A Business Blogging Strategy is Key to Success

Starting a blog is easy enough, but doing blogging that yields tangible results for your business is hard. Anyone who says otherwise is misleading you. If you’re going to invest in a blog, be willing to invest enough to make it worth it.

My free report on building a better blog is a good place to start in visualizing your larger business blogging strategy. If you could use some help with the content writing, side of things, I may be able to help.

February 9, 2015

On Content Marketing Semantics: Can’t We Just Get Along?

Over a year ago, I started a discussion in a LinkedIn copywriters group* asking members what they saw as the

Hopefully no one gets this mad.
Image via Tambako the Jaguar on flickr.com

difference between the terms copywriting and content marketing. I was surprised to learn from the comments on the post that:

a) Many of the people in the group had an opposite idea of the difference in meaning for the two terms than I did. The idea that content marketing was a subset of the larger term “copywriting” was popular – although I (and presumably, most content marketers) would see copywriting, or even content writing, as one part of the larger content marketing whole.

b) People were very opinionated on the subject.

I guess that latter point shouldn’t have surprised me, but the level of defensiveness of the term people were most used to and dismissiveness of something different was significant.

Every so often, a discussion with a similar tone (very much including the aforementioned defensiveness and dismissiveness) comes up around the terms content marketing and inbound marketing. Sometimes terms like online marketing and permission marketing get thrown into the mix just to make the whole thing a bit messier.

The result inevitably includes a lot of passionate comments, strong opinions, and lengthy explanations on why varying opinions are more correct than others.

These discussions have been happening with these particular terms for at least five years (exhibit A, from 2010, but for more examples of the tone described, see exhibit B, from 2011). As far as I can tell, everyone I’ve encountered who practices content marketing also considers themselves to be practicing inbound marketing, which makes the passion and disagreement on display in these discussions more than a little confusing.

Here’s my take: I don’t have any interest in defining the differences in the terms, because for all my intents and purposes, they point toward the same sort of work and goals. Some people think term A includes term B, but is broader. Other people argue the same, but with the equation flipped. I think it doesn’t matter much either way.

As a content writer, I relate a bit more to the term content marketing(it’s also the term I came across first, which probably makes a difference), but I immediately related to the ideology behind inbound marketing once I found my way to it. We’re all just trying to create content good enough, people would pay for it (as Jay Baer so memorably put it) on the path getting more customers and establishing better relationships with them.

While it’s valuable to argue semantics up to the point that you confirm you and your audience are on the same page, beyond that it can get more destructive than useful. Both terms were made up within the past few years and both will evolve to mean something different in the years to come. In the meantime, let’s just focus on doing quality work that helps clients and customers alike.

*The link to that discussion is here, but I don’t think you’ll be able to access it unless signed into LinkedIn and a member of the group.

January 12, 2015

Content Marketing Challenges in 2015 (And a Few Solutions)

Since the term started kicking around a few years back, content marketing has grown in popularity every year. For those of us in the industry, that’s good news in the sense of ensuring our work is in demand. But with popularity comes increased competition, and doing content marketing well means facing new and increasingly sophisticated challenges from year to year.

Each year a few different sources release information on the top challenges marketing firms and businesses say they face when it comes to content marketing. A lot of what comes up in these surveys comes down to the five challenges listed below, each of which can be solved with the right approach.

Challenge: Being strategic in your content marketing.

One of the most obvious findings in the Content Marketing Institute’s surveys each year is that businesses with a strategy get more out of their content marketing than those just trying to figure it out as they go.

A strategy helps you connect the dots between the different channels and types of content you’re creating and make sure the work you put into content marketing actually pays off. Without one, you’re more likely to put a lot of effort into putting content out there that no one sees or engages with.

Solution: Stop everything else you’re doing and work on your strategy.

If you don’t have a content strategy yet, get on that right now. If you do, the beginning of the year is a good time to re-visit and evaluate it to see if you can make it better. If this isn’t something you know how to tackle on your own, hire someone who does. It’s too important to skip entirely.

Challenge: Scaling your content strategy to your resources.

This is arguably harder than creating the strategy. It’s often easier to think of a long list of things you should be doing than it is to actually, you know, do those things. A lot of content marketing is harder and more time consuming than people expect at first and if you overshoot, you’re more likely not to follow through on your plans or to be sloppy with them.

Solution: Build in some flexibility.

A content strategy isn’t a one and done deal. You may find you need to shift your expectations based on what your team can pull off or your budget can handle.

That’s ok. Better to slow down your content production and create the kind of stuff that will really shine than rush it and put out a lot of stuff no one will care about.

Challenge: Creating content that people care about.

I personally think this challenge and the next one are the two most difficult on the list. Everything I said in the introduction about competition is working against you here. How do you make your emails the ones that people open and your business blog the one that people click through to?

Your content doesn’t just have to be good it has to be relevant to what your audience needs and wants to know.

Solution: Talk to your audience and measure results.

You’ve got to go to the source. Talk to your customers or anyone you know that falls into the profile of what your target customers look like and find out:

What they’re thinking about
What they’re worried about
What questions and challenges they have
What other blogs and media outlets they regularly check out
How they find the content they consume
How and where they read it (Are they on their phone on the go? Sitting in their office at a desktop?)
What kind of topics they find the most interesting and valuable
Anything else you can get them to tell. The more you know the better.

For introverts like me, this part can be kind of awkward. But you know who’s probably talking to your audience every day? Sales people and customer service representatives. See if you can’t get them in on it to help you out with this step.

This gives you your start, but part two of tackling this challenge is paying attention to your analytics. What content pieces are getting read the most, shared the most, and commented on the most? Which are driving people to take further action on your site or inspiring return visits? Which are bringing new, relevant traffic to the site?

Track that information, check it regularly, and use it to refine your content strategy as you go.

Challenge: Promoting your content.

You can’t just put content out there and assume people will find it. Sometimes you’ll hear people suggest that works – “if it’s good enough, they will come!” I don’t buy it.

There’s too much stuff out there competing for their attention. You’ve got to put some effort into making sure your work gets in front of the people you want to see it and that they deem it worth their time.

Solution: Make this a crucial part of your strategy.

You’ve got to start thinking about this at the strategy stage. It takes time and it takes a plan. Identify the influencers and top blogs in your industry. Make a presence on social media (not every social media platform in existence, just the ones you know your people are at). Interact with people in your target audience and influencer list and become regular about it.

Creating the right relationships is a huge part of content promotion.

You should also consider paying for content promotion on social media channels and Google. If you’re paying for your content (and you are, even if only in time), it might be worth it to make sure your content is actually being seen. Paid promotion also usually comes with some good analytics that give you a better feel for what’s working and what people are interested in.

Challenge: Finding good people who get content marketing.

While this challenge wasn’t super high on the list, it’s one that’s growing for marketers. As content needs increase, so does the challenge of finding good people to help you meet those needs.

Solution: Talk to me!

Ok, I’m half joking. I’m a pretty great content writer, but by no means skilled at the many other things needed to be good at content marketing. That said, I do try to know as many people good at those other things as possible so I can point businesses in the right direction for what they need. And if I don’t already know someone skilled at the type of work you’re looking for, I don’t mind having an excuse to find that someone so I know them for future reference.

There are some other solutions that might come in handy for this one though:

Referrals and networking – keep up with any local marketing and content groups and don’t hesitate to ask the people you meet there for recommendations.
LinkedIn and Google searches – seems pretty obvious, but the people who rise to the top in searches on these networks are probably pretty good at what they do (although that means they likely don’t come cheap).
Invest in training for your staff – help the people you already have become more skilled at content marketing. Saves you a search and improves the employee relationship at the same time since it shows you care about investing in their career.

2015 looks likely to be a good year in the evolution of content marketing. Marketers just keep getting better at figuring out what works and exploring new creative ideas. As content marketing gets more sophisticated, you have to keep up if you want it to pay off for you. A lot of that just comes down to being thoughtful about how you approach it and putting in the work.

October 22, 2014

10 Expert Content Strategists on How to Be a Better Content Writer

Content writers know the importance of trying to get inside readers’ heads to tap into what matters to them most, but that penchant for empathy doesn’t always extend to those other people we’re doing our writing for. We can’t read the minds of the people who are hiring us, but the simple solution to that is a willingness to ask.

Content marketing is one of the most lucrative industries for professional writers to work in today. Many of us now frequently answer to people with the title of “content strategist.” In the interest of learning what’s going on the heads of these content strategists (without trying to read minds), I’ve asked a few of them what they value most in a content writer.

Here’s what they had to say.

10 Expert Opinions on What Makes a Great Content Marketing Writer

1) “I appreciate writers who have a clear understanding of their skills, strengths, and things they’re not as good at.

I love when writers ask smart questions upfront and ‘group’ their questions when they have to ask during the project. It’s so much easier to field than one email after another.

The most organized writers anticipate an editor or content strategist’s needs. They proactively research organic search terms, they craft concise pitches and cite expected sources, and they reach out on a regular basis (once a quarter is ideal) to see what they can help with.”

–Kirsten Longnecker

Content Strategist, Kasasa

2) “I most appreciate content writing that reminds me of my academic roots in creative writing and analysis. I am looking for a voice that pops off the page — an intellectual heft, an analytical rigor, and the kind of word choices that will stick with me long after I’ve left work for the day. It’s all possible in the content world, but only when writers, editors, and content developers lead the way.”

–Leah Levy

Content Strategist and Copywriter, Just Start Storytelling

3) “Adaptation. This is really broad and can apply to many different situations. Whether it’s taking feedback and adapting content accordingly, seeing a blog post fall flat and adapting the headline/tone/format the next time around, or taking something that’s complex and technical and adapting it for a more general audience — the ability to mold and shape content is absolutely necessary.

Curiosity. Ask questions! When I work with content writers who ask a lot of questions, the end product is usually a better, more performant piece of content. Writers should be asking:

who is the target audience?
at what point in the buying cycle will someone be exposed to this piece of content?
how much should I assume they know about this topic?
how will the target audience benefit from reading this piece of content?
what is the intended call to action after reading this?”

–Hannah Simon

Content Strategist, Fastly

4) “One quality I find indispensable in a writer is curiosity. The best writers are incurably enthusiastic and want to learn as much as possible about the subject of their writing. I’d rather read a curious neophyte writing about a technical topic than a complacent expert! Curious writers unearth interesting facts and make insightful connections. And their energy is infectious.”

–Melanie Seibert

Content Strategist

5) “Coming from the magazine world and into content development, the most important things for me are the age-old elements. Know your audience and know the voice of the site. Certainly, great writing is great writing but if that writing fails to take into account the brand persona and audience, then you’ve just lost an opportunity to connect and convert.”

–Lara Zuehlke

Account Supervisor, Pierpont Communications

6) “The quality we most appreciate in the content writers we work with is their willingness to learn. We want to develop long-term relationships with the writers who develop content for our clients which means we play a very collaborative role in creation. Being willing to learn all there is to know about the client and their business, accept feedback, and then of course apply what has been learned to future content is a huge benefit to everyone in the relationship.”

–Mack Fogelson

CEO, Genuinely

7) “For me it’s a little bit of a two-pronged approach and trying to find a balance between them.

I used to value writers who excelled at audience engagement – creativity and passion and being able to really get inside the mind of the persona – even if their process was chaotic.

But as we move to a more structured approach to content, I’m really finding that I value content writers that can also organize their thoughts clearly, deliver outlines in advance of drafts, who know how to research and footnote material. It’s no longer just about engagement – the structure and process are critical as well.

–Jenny Magic

Strategic Consultant

8) “When I hire writers – I do so because I want to bring their view of the world to an issue that I or my client is trying to communicate. Alignment and agreement is important – but so is (in many cases) disagreement and (in almost all cases) a unique perspective.

So many times writers want to ‘write what they think the client wants’ instead of bringing their unique talents and point of view to the table. Certainly there’s a place for writing in a different voice (e.g. ghost writing) and trying to match tone and perspective. But, most of the time what I appreciate and value about a content writer is that they have the ability to tell a story in a unique and differentiated way.”

–Robert Rose

Chief Strategist, Content Marketing Institute

9) “Given the space I work in: the ability to clearly communicate fresh ideas.

I’m all for pretty prose, but in content marketing it’s all about educating customers; this places priority on clarity over articulacy, and demands an ability to argue unique perspectives. In other words, I mostly value a writer’s ability to think clearly and then put those thoughts to page over their ability to ‘write well.’ Perhaps they are one and the same, though. :)”

–Gregory Ciotti

Content Marketing Lead

10) “I need people who are super curious and constantly educating themselves about all the different areas of content strategy, particularly UX and metadata basics. Great writing only goes so far! :)”

–Kristina Halvorson

Content Strategist, Brain Traffic

Key Takeways for Content Marketing Writers

One thing that quickly becomes clear throughout these answers is that not every content strategist has the same priorities when it comes to finding a great content writer, which goes to show that much of being good at your work is finding the employer or client that’s a great fit for you.

There are a few key themes we see emerge though:

Curiosity

A good writer has got to be a great researcher and that’s a skill that usually comes from having a driving curiosity to learn new things. The best writers like that process of digging up new information on a topic and becoming a mini-expert in every little thing their readers want to know about.

Creativity

Good writing is not formulaic, it brings something unique to the table to help keep the reader interested. While that curiosity-driven research takes care of the background work, creativity is what makes for greater skill in the writing process itself. Choosing the best possible words, finding the right voice, bringing some humor into a piece – these are some of the creative skills that really set content writers apart.

So there you have it, the things content strategists care about the most when it comes to the work you do for them aren’t those nitty-gritty values like meeting deadlines or crafting the right headlines (although I’m sure they’d all be quick to say those matter too). It’s more about the most basic personality traits that drove many of us to become writers in the first place: the desire to continually learn new things and stretch our creativity muscle.

September 29, 2014

15 Tips (of Various Types) From Content Marketing World’s Experts

The weather’s nice. The food is orange. And there are the biggest names in content marketing everywhere you look (and a constantly cursing Oscar winner to boot).

Content Marketing World is an experience full of unique character and packed to the brim with information, tips, and ideas. The speakers and attendees come from all types of backgrounds and represent just about every possible job title in the content marketing industry.

That makes for some good variety in the knowledge you walk away with at the end of the week. Here are fifteen of my favorite tidbits from those full days in Cleveland.

1) Forget funnels and focus on moments of inspiration.

Does the sales funnel still accurately reflect how people buy? With the way the internet has changed how people research and shop, Andrew Davis suggests we’re looking to an outdated tool to understand buying behavior.

There’s not a simple, linear process behind making a purchasing decision anymore. What there is now is an internet full of ideas and stories. To get the attention of your potential customers and make a connection, you need to play on the level of the things they’re paying attention to online. You need to work toward creating moments of inspiration.

2) Start using Google Trends. Yesterday.

Another tip from Andrew Davis who insists that Google Trends is the most underused tool in marketing today. If you want to understand what people care about, what they’re talking about, what they’re thinking about and searching for (and of course you do if you’re in marketing), Google Trends is the tool to show you.

What people are thinking about today

3) Speaking of Google tools, you’re not doing enough with Google Analytics.

Andy Crestodina (another Google Trends fan) has figured out a lot of the best tricks for getting more out of Google Analytics. Trends are good for figuring out what people are thinking about more generally, but Analytics is where you figure out what they’re coming to your site for and what they’re doing when they get there.

If you use Google Analytics effectively, the data you glean can help with keyword research, topic development, and refining your strategy as you go.

4) Use tools, but don’t let them take the place of strategy.

Content marketing tools abound. We’ve got the aforementioned Google tools, a dizzying array of software, social networks, tools for organizing your content creation process, amplifying the reach of your content, tracking performance, and so many more.

Kristina Halvorson offers the reminder that we can get carried away with our tools and tactics. Content marketing isn’t just about what we can do or think might be cool to do, it has to be strategic. Don’t let those tools distract from creating and sticking to a strategy.

5) Use personas. But remember, they’re not a creative writing project.

Personas are content marketing 101. We all know we need them, but the harder part is making sure they’re based on something real.

It might feel fun and creative to sit down and write out what you think is going on in the mind of your ideal customer, but unless you’re basing what goes into your persona on actual interviews or data, you’re writing fiction. Jenny Magic and Melissa Breker brought up the inconvenient truth that for personas to do their job and make your content marketing strategy more effective, they can’t just be a creative writing project.

6) When creating a content strategy, saying “no” isn’t just ok, it’s important.

This is another gem from Kristina Halvorson (and one of the pieces of advice on this list that can easily extend to life beyond content marketing). Marketers are creative people and, as such, we tend to have more ideas than we can reasonably execute.

An important part of developing a content strategy that will be effective and sustainable is the ability to say “no.” Producing a blog post a day, a weekly video series, and an infographic all this month might sound like a great plan – but do you actually have the resources to execute that plan? Carefully consider what you can accomplish, so you create the most effective and efficient strategy within your means.

7) Always ask “why?”

Another Halvorson tip: think like a five year old. Every step of putting together your strategy and creating your content, ask “why?” Why are you doing this? Why is this important?

Just keep asking until you get down to those big, hard-to-answer philosophical questions. If your content answers everything up to that point, you know you’ve dug deep into something really useful.

8) Writing is not grammar, it’s thinking.

You may have noticed a few sentences in this post that start with “and” or “but.” Well Ann Handley told me I could 🙂 .

The grammatical rules that may have seemed like gospel when you were learning to write in school aren’t the most important part of writing well. In fact, any time they have a negative influence on the readability or personality of your content, they should be set aside.

What matters is the thought that goes into the work. Writing must be useful and meaningful and something your reader can relate to. More than any proper use of a semi-colon, that’s what makes writing good in the world of content marketing.

9) Whenever you could use some extra writing inspiration, check out style guides.

Do you ever look over the style guides produced by some of the companies putting out great content? I have to admit, I never really thought to, but Ann Handley recommends it as a way to keep your writing fresh.

A few she specifically recommends are:

If you know of any other good ones worth checking out, let me know,

Find influencers with Followerwonk

10) If you don’t have one already, develop a plan to start connecting with influencers ASAP.

In his talk on influencer marketing, Lee Odden stressed how people are much more likely to trust experts than brands. This is a pretty intuitive point: how much more likely are you to make a decision based on the advice of a person you trust versus that of a brand?

That makes any expert in your industry with an engaged audience somebody you want to know. And more to the point, somebody that you want to know and trust you well enough to share your content. This isn’t easy though, you need a plan to best determine which influencers you want to connect with and how best to establish, nurture, and maintain that connection.

11) Be sure to target actual influencers, not just people that are popular.

It’s possible for someone to have a large following and obvious popularity, without being a person with influence. Odden explains the distinction: a brandividual is popular, but an influencer can create popularity.

Popularity might be measured in things like followers, but an influencer is likely to have a more engaged audience. Their followers aren’t just passive listeners, but make a point to interact and become a part of the their community. That’s how you tell the difference.

12) But don’t just target the already influential, look for people on their way up.

Every powerful influencer out there started as someone with no fans or audience. The road to cultivating influence is long and slow and most of those who reach the end get some help along the way. And they remember the help they got.

Says Odden, “Work with an influencer, they’re friends for a day. Help someone become influential and they’re a friend for life.” Keep your eyes open for the people who are on their way up and look for opportunities to connect with them as well.

13) Get ready for adaptive content.

Context plays a huge role in how and why people buy. How huge of a role? It turns out that personalized content can mean 3-10 times as many conversions.

Jenny Magic and Melissa Breker talked about the growing trend of adaptive content. You’ve already seen glimpses of this – things like personalized ads based on sites you’ve visited and seeing different versions of a website on different types of devices all count as adaptive content.

The technology for businesses to do even more personalization in how they deliver up content is already there; it’s just a matter of jumping in and using it. But you can’t jump in without a plan. In the mantra familiar to any and all Content Marketing World attendees: the strategy must come first.

14) Slow down and fix your shit.

Both Kristina Halvorson and Jonathon Coleman gave this line a nod. Along with #15, it’s one of those pieces of advice that’s useful in pretty much all aspects of life. Rushed work and hasty decisions rarely produce results on par with what you get out of a well thought out and carefully executed strategy. Take your time and do it right.

15) It’s all about empathy.

To produce content people want to consume, you have to understand what they like and need. We talk a lot about personas in the realm of content marketing, but we always have to remember what the real point of those personas is. They’re worthless if they don’t help us empathize with the people we’re trying to reach.

In the emphasis on getting out a large quantity of content quickly (see #14), it’s easy to lose sight of what the purpose of the content is. Catchy headlines followed by posts that repeat familiar facts might help content creators reach their quotas and satisfy the higher ups, but are you creating something that people will actually appreciate?

Always have the people on the other end of the computer screen in mind. If you’re not making an effort to empathize with their needs, it’s time to start.