Category Archives: Blogging

Why You Should Be Promoting Your Content (Not Just Your Products)

By this point, most businesses know they should be creating content. The advice is everywhere. Talk of content content promotionmarketing and business blogging is all over business magazines like Inc and Entrepreneur. You’re much less likely to encounter a business owner today who has never heard of content marketing than you are to encounter one who has thrown up her hands and agreed to go along with the tide and start a blog or YouTube channel for her brand.

You’re probably thinking: well what possible downside could a freelance copywriter whose job it is to create content see in this?

That more businesses are embracing content marketing is mostly a good thing, but many are taking an incomplete approach to it. Every business that starts a blog, publishes once a week, and doesn’t get results tarnishes the idea of content marketing a little bit.

For your content to gain traction, you can’t just create it. You need to promote it.

This message has made its way into the realm of common knowledge for those who specialize in content marketing or content strategy. Nonetheless, for many businesses who have just done cursory research into content marketing, the idea isn’t as familiar.

Jay Baer popularized the concept that you should make content so good that people would pay for it. Making content that’s good enough to be a product is step one. Step two is promoting it in the same way you do your products.

Well, not exactly the same way. The process of promoting good content is a little different than product promotion (although there’s plenty of overlap).

We’ll get more into the hows of promoting content in future posts, since it’s too big of a topic to cover in one blog post. In the meantime, there’s a lot of good information on the subject already out there. Here are a number of articles that touch on both the value of content promotion and techniques for getting started:

There’s some overlap in those posts, but that just lets you know that the stuff that comes up multiple times is the stuff you really need to know about content promotion.

Lest you read this and think, “Of course she says this is important, she just wants us to buy more of her services,” content promotion isn’t actually a specialty of mine. I can provide some consulting to help you generate ideas for a content promotion plan, but I’d rather help you find someone else to execute it.

I do benefit from more people understanding the value of content promotion though. Blog posts, reports, whitepapers, ebooks–all those things I do specialize in–are all worth more to a company that has a plan to promote them. I’d rather make great content for businesses that people actually see and appreciate, than great content that goes unnoticed by all but a few people outside of the company.

You’re Not Normal, So Stop Marketing To Yourself

Doesn’t it just drive you crazy when you’re trying to read a magazine and you keep having to flip to different pages to finish each article. No?

Image by Nina Mathews via flickr

That’s because you read a magazine the way most people do, flipping through to see which articles are interesting to you rather than starting from the beginning and reading straight through to the end the way weirdos like me do it. Magazine publishers design their issues based on normal reading habits. My habits aren’t normal.

I Wrote This Sub-Heading Just For You

Which brings us to another way in which I’m strange, I read blog posts the same way: I start at the beginning and read through to the end. As a writer who produces content for the web, I had to do my research to figure out that this isn’t normal.

It’s not just me. Especially tech-minded people see the world differently than the audiences they sell to, a lesson they had to be reminded of by Justin Jackson. Whatever your personal vision of “normal” is, probably isn’t. When you to need to reach people that aren’t just like you, you have to get outside of your own head.

If I want people to read what I write, I had to figure out how to appeal to the normal reader, rather than doing what comes naturally to me.

Do Your Research

It’s human nature to assume that the way we like to do things is the best and most obvious way to do them. It sure would make marketing easier if that was the way it worked. Instead, figuring out what people respond to is hard work and involves a lot of research, followed with trial and error.

If you start a blog to promote your business, you can’t just sit down and brainstorm a list of all the topics you think would be interesting to write about. If you’re lucky, there will be some overlap between what you want to write about and what your target audience wants to read, but you can’t count on it.

Instead, you need to go where your target audience is and learn what they’re responding to.

The Best Way to Learn About Your Audience.

If you can contact them directly, this is the gold standard!

Surveys, calls to clients, email requests for feedback – if you have enough of a relationship with members of your target audience to get information on what they want to read about without annoying them, then use it. Few things will serve your marketing as well as taking the time to listen to your current customers (or people just like them) about their problems, concerns, and needs.

What Next?

Failing that (or to supplement that), find the other blogs in your space and lurk. Don’t worry. It’s not creepy to lurk on a blog or website the way it is in real life. It’s a valid and fully expected way for you to gather information about what people like.

Research the blogs and publications that are getting the most visits in your industry, as well as the ones that get the most engagement (they’re not always the same):

  • This tip probably goes without saying, but Google some of the key terms related to what you do and see what comes up.
  • Check out what’s listed for your industry on Alltop.com
  • Use FollowerWonk’s search function to find some of the people with the most followers in your industry.

This will get you started. Once you’ve found a few of the top blogs in your industry, it’s easy to follow the trail to more influential sites.

You see, bloggers and websites that get to the top of the food chain pretty much always get there with the help of other bloggers and websites. That means the guys you find that are influential in your industry are probably following, linking to, and otherwise connected with other influential sites in your industry. Once you find your first two or three, they’ll lead you to the rest.

Pay Attention to Metrics

You don’t want to just read these guys. You want to pay careful attention to the things they write that get the most shares and comments. These are the topics your readers care about.

Obviously, you shouldn’t straight up copy the big guys, but use what you learn there as a launching board for collecting ideas for your own blog.

Quick note: this isn’t a step you do once and are done with. Once you’ve collected a list of relevant blogs in your space, make them part of your weekly (or even better, daily) research routine so you can stay up to date on what people are concerned about in your industry. This will not only help you regularly come up with topic ideas, it will also help you stay connected to your industry.

You can use feedly to collect all the blogs you want to follow into one stream. And of course,  follow them all on twitter, Facebook, Google+ and LinkedIn.

If what you discover your audience likes seems totally counter-intuitive, all that means is that you’re not normal. If you’d done your marketing based on the way you think, you’d have failed. Now, you can craft your marketing efforts based on what matters:  your audience.

The Benefits of Content Marketing

Now that you know what content marketing is and why it’s good for your small business, let’s talk about some of the specific benefits a business can achieve with good content marketing.

Part 3 in our Introduction to Content Marketing for Small Businesses video series covers what you can expect to get out of content marketing.

Give it a look, and let me know what you think!

If you prefer to read it rather than watch it, here’s the transcript:

Hi! I’m Kristen Hicks and welcome to part 3 of the Austin Copywriter video series on content marketing for small businesses.

Our focus in this video is some of the specific benefits content marketing can offer to your business.

We’ve talked more generally about why it’s useful and what it is, so here’s what you can expect to get out of content marketing.

Benefit #1: A stronger reputation.

So much of small business success comes back around to reputation. Who’s heard of you and what did they hear?

Current and past customers who have had a great experience with you are a really good way to build this reputation, but limited. They don’t know everybody, and you want to attract and impress customers included in that circle beyond their reach.

Imagine a woman in crisis. She’s having a terrible day because she has a problem she can’t solve on her own.

Naturally, she turns to Google. She finds a blog post on your website telling her exactly what she needs to know to solve her problem.

Success! You’ve just made a positive impression on someone who has never heard of you before.

The problem and solution vary depending on what you have to offer, and how you help your customers, but the idea is consistent. Helping people will improve your reputation.

Benefit #2: A convincing demonstration of your expertise.

That same woman we just talked about. Not only does she think fondly of your company now because you helped her solve a problem, that blog post also showed her you know your stuff on: accounting/furniture building/gardening/whatever your business does.

If you’re worried that giving your expertise away for free could lose you business, chances are, it won’t.

Most people are happy to hand over the chores they don’t excel at to someone who does (for a reasonable price).

Benefit #3: Greater visibility.

You need people to know you exist, plain and simple. No one will ever think to buy your product or services without first knowing you exist.

Content marketing helps spread the good word of your business throughout the web. And, once people start liking you enough to talk about you with friends, beyond.

You give people something worth talking about and sharing, and they will. Your reach will extend based on how large of an audience you gain, and how much they like what you have to say.

While not a comprehensive list, that hits some of the most important benefits of content marketing for your small business.

Check back soon for the 4th and final entry in our Beginner Content Marketing for Small Business video series where we get into some of the best tips to make sure you do content marketing right.

Content Marketing in 2014: Predictions and Plans

In the internet age, everything seems to move fast, and marketing is no exception. Even just the term “content marketing,” which has taken over to describe and shape a certain segment of the marketing world, only came into regular use in the past few years.

In a constantly shifting landscape, with new tools and trends often seeming to come out of nowhere, predictions are tricky business. Nonetheless, Content Marketing Institute found 50 content marketing professionals prepared to make their guesses for the coming year.

My own prediction made the cut, putting me in some pretty fantastic company, here it is:

I think the main trend will be towards more. I don’t mean that in terms of quantity, but rather more formats, posts that pack in more useful information, and an acceptance that content marketing requires more time and effort than some previously realized.

If you think I’ve got it all wrong, tell me what you think in the comments. What’s your prediction for the next year?

I can only offer conjectures for the general state of content marketing in 2014, but I have absolute power over the goals and plans for Austin Copywriter’s content marketing in 2014.

If I publish it where everyone can see it, there’s no going back. So, without further ado:

1) Commit to publishing on this blog with more regularity.

My modest, but realistic goal for this is at least one post a month. I recognize more would be ideal, but as one person balancing my own marketing with client work, understand the importance of making sustainable commitments.

I’ll be the first to tell clients: less content of better quality will always beat out a higher quantity of content that’s sloppy and lazy.

2) Experiment with new content formats and channels.

I’ve already delved a bit into the world of content development that falls outside of my writing comfort zone. Part 1 in my new content marketing for small businesses video series is already out, and the rest of the series will be released in early 2014.

You can also check out my new SlideShare presentation on the Basics of SEO (Search Engine Optimization) for Small Businesses.

I aim to do even more with video, SlideShare, and images throughout 2014.

3) Develop and execute a content promotion strategy.

By seeking out more guest posting opportunities and building up relationships on social media, I plan to draw more attention and new subscriptions to the blog.

Like many people, I’ve learned the hard way that just creating good content and putting it out there isn’t enough. You have to develop a larger strategy that includes plans for promotion to get attention in an already overcrowded space.

4) Make regular, genuine contact with readers and others in the content marketing community a higher priority.

Relationships are hugely important in just about every aspect of life. This has only become more obvious to me in my years as a freelancer.

My goal is to build up a larger professional network of contacts that includes: readers of this blog, other marketers in Austin and online, other freelancers in a variety of industries, and small business owners excited about building their businesses with content marketing.

5) Attend local networking events and conferences to build a network and community of professional contacts of various skills and specialties.

Related to #4, I’ve found there’s no real substitute for meeting with other professionals in person, and attending live educational events. I’ve gotten a lot out of these experiences in the past year, and expect 2014 to be no different on that front.

Some of these are continuations of the business plan and content strategy I put together in 2013, but still of tantamount importance to my goals for the business.

What about you? Do you have a plan and strategy for the next year yet? Are there any questions or obstacles getting in the way of putting one together? Let me know, I’ll do my best to help.